We remove the malware. Your site comes back clean.
Our WordPress malware removal service cleans a hacked site from top to bottom: we back it up, scan every file and the database, remove the malware and the backdoors, close the hole the attackers used and send you a report. One fixed price, paid once.
- $199 fixed price, paid once
- 2–6 hours usual first reply
- 1 report for every task
Signs your WordPress site has malware
Malware often hides, so a hacked site can look normal to you while it attacks your visitors. If you notice any of these, act quickly: the longer malware stays, the more damage it does to your traffic and your name.
Strange redirects and pop-ups
Visitors, often only on phones or when they come from Google, are sent to spam, scam or adult sites. You may never see it yourself when you’re logged in.
Google or your host warns you
A “This site may be hacked” or “Deceptive site ahead” warning in search results, a Search Console security alert, or an email from your host saying the account is suspended.
Unknown users, files or spam pages
New admin accounts you didn’t create, odd PHP files in the uploads folder, spam pages in Google for your domain, or emails going out that you didn’t send.
How our WordPress malware removal works
From your first message to a site that stays clean, every clean-up follows the same five steps.
Tell us
Order a clean-up or post a ticket with your site address and what you’re seeing. We usually reply within 2–6 hours.
Backup and scan
We make a full backup first, then scan every file and the database for malware, backdoors, spam links and unknown admin users.
Clean-up
We remove the malware, replace infected WordPress core, theme and plugin files with clean copies, and delete fake users and spam content.
Close the hole
We find how the attackers got in, update or remove the weak plugin or theme, reset the WordPress security keys, ask you to change your passwords and harden the site.
Report and watch
You get a report of everything we found and fixed. If Google flagged your site, we help you request a review so the warning goes.
Before we change anything, we make a backup copy of your site.
What we clean
What WordPress malware removal includes
The illustration shows a scan at work: each line on the card is a threat found and removed, such as an injected script, a backdoor hidden in the uploads folder or a malicious redirect. The lines are an example, not a real client site.
A proper WordPress malware removal covers the files, the database and the way in. We clean infected core, theme and plugin files, injected code and spam in the database, hidden backdoors, rogue admin users and bad redirects, then update or remove the plugin or theme that let the attackers in. Google’s guide to hacked sites explains how a cleaned site gets its warning removed, and the WordPress hardening guide lists the steps that keep it clean.
At a glance
A hacked site costs more than a bad day 
What happens if you’re hacked 
Security questions
Clean once, or stay protected
Order a one-off clean-up to fix a hacked site today. To keep it clean, every Jompom care plan includes security scans, updates and cloud backups every month.
- Security scan
- Uptime monitoring
- Cloud backups
- Core, plugin & theme updates
- Report for every task
- Email & chat support
One-off WordPress malware removal
Malware removal, database security, bad-query blocking, hardening and a report of everything we found and fixed. Fixed price, paid once.
WordPress malware removal questions
Something still unclear? Ask us, the team doing the work will answer.
Contact usA one-off clean-up is a fixed $199, paid once. It covers the scan, the malware removal, closing the way in, hardening and a report. If you’d rather we look after the site every month, our care plans include security scans, updates and backups.
We usually reply within 2–6 hours and start with a full backup and scan. How long the clean-up takes depends on how badly the site is infected, so after the scan we tell you what we found and how long it will take.
No. You install our small Jompom Care plugin and connect your site in about 2 minutes, then give us temporary access with one click. If the site is too broken to load WordPress, we tell you the safest way to give us server access.
Once the site is clean, we help you request a review in Google Search Console. Google decides when to remove the warning; its guide says reviews for malware usually take a few days.
A clean-up closes the hole the attackers used, but new weaknesses appear as plugins and themes age. Regular updates, scans and backups are what keep a site clean, which is why every Jompom plan includes them.
If we can’t fulfil your order, we issue a full refund. Refunds aren’t available after delivery. See WordPress website security