See exactly what we did.
With Jompom you get a WordPress maintenance report for every task: what we updated, what we held back and why, backup and scan results, and the support hours used. Here’s what one looks like.
- A report for every task
- Written in plain English
- In your inbox and your portal
An example WordPress maintenance report
This is a typical monthly care visit on a small business site, written up the way you’d receive it. Each line is one task with its time and result.
Notice the held-back update: when a release looks risky, we wait, test it, and tell you why instead of pressing update and hoping.
- Cloud backup created (files + database)Done
- WordPress core updatedDone
- 6 plugins updatedDone
- Page builder major update held back for testingHeld
- Theme updatedDone
- Security scan: no threats foundClean
- Contact form and checkout testedDone
Support hours used45m of 4h
goodExample report for illustration, not a real client.
What every WordPress maintenance report includes
A good report tells you what changed on your site and whether anything needs your attention, without jargon.
If something needs a decision from you, such as a paid plugin licence running out, the report says so in plain words.
- Plain English
- No jargon
In every report
- Date and site
- Backup taken before any change
- Core, plugin and theme updates applied
- Updates held back, and why
- Security scan result
- Fixes and changes we made
- Support hours used
- Anything that needs your decision
How you get your reports
No logging in to five dashboards. Your reports come to you.
- 1
We finish a task
An update round, a fix, a scan or a request you sent us.
- 2
We write it up
A WordPress expert writes what was done and the result, in plain English.
- 3
You get it by email
The report lands in your inbox, so you have a record of every change.
- 4
Your portal
Your Jompom portal keeps your tickets, support hours and invoices in one place.
WordPress maintenance report questions
Something still unclear? Ask us, the team doing the work will answer.
Contact usFor every task. When we update your site, fix something, run a scan or answer a request, you get a short report of what we did and the result.
No. The site and the lines above are an example for illustration. Real reports follow the same layout with your site’s details.
Sometimes a big plugin release is known to cause problems, or changes a lot at once. Instead of updating straight away, we wait or test it first, and the report tells you why.
Yes. Each report shows the hours used, and your Jompom portal shows this month’s total against your plan.
No. A report for every task is included in every Jompom plan and every one-off job. See plans
Want reports like this for your site?
Every Jompom plan includes updates, backups, scans, uptime monitoring and a report for every task.