Connect your site. No passwords needed.
Jompom Care is the small WordPress plugin that links your site to the Jompom team. Install it, click your connect link, and we can check your site, answer your requests and fix things, without you ever sending a password.
- Connects in 2 minutes
- Needs WordPress 6.2+ and PHP 7.4+
- Remove it any time, nothing left behind
Install Jompom Care in 3 steps
You need to be an administrator of your WordPress site. The whole thing takes about 2 minutes.
Download the plugin
Download the Jompom Care zip file. It’s also linked in your welcome email.
Upload and activate
In WordPress go to Plugins → Add New Plugin → Upload Plugin, choose the zip, then click Install Now and Activate.
Click your connect link
While you’re logged in to WordPress, open the connect link from your welcome email or portal. One click and your site is connected.
That’s it
Jompom Care shows “Looked after” in your dashboard, and we can see your site’s health from our side.
What the Jompom Care plugin does
Jompom Care is a small, focused plugin. It connects your site to our team and gives you a simple screen in WordPress for everything you need from us.
Every hour it sends a short health check, so we spot problems early: versions, updates waiting, SSL expiry and a few safety settings. It never sends your posts, pages, orders or customer data.
- No passwords shared
- No customer data sent
Jompom Care checks
- WordPress and PHP versions
- Core, plugin and theme updates waiting
- Active theme and installed plugins
- SSL certificate expiry
- Scheduled tasks (WP-Cron) working
- Debug mode left on
- Number of administrator accounts
- Requests to our team from your dashboard
- Support hours used this month
Safe, temporary access when we need to log in
Some jobs need us inside your WordPress admin. Instead of sending a password, you give us access with one click, and it ends by itself.
You click “Give access”
In Jompom Care, an administrator clicks “Give access”. Nothing happens without that click.
A temporary account
Jompom Care creates a separate administrator account just for us. You never share your own login.
7 days, then it ends
The access ends by itself after 7 days, and you can end it earlier with one click.
Removed for good
If you deactivate or delete the plugin, the temporary account is removed too.
You stay in control: you can see and end our access at any time.
Jompom Care plugin questions
Something still unclear? Ask us, the team doing the work will answer.
Contact usYes. It doesn’t ask for or store your passwords. Your site and our system share a private key that’s stored securely and never shown. The plugin only sends a short health check and the requests you write to us.
Technical details only: your site name and address, WordPress and PHP versions, your theme and plugins, which updates are waiting, SSL expiry, whether scheduled tasks work, whether debug mode is on and how many administrators there are. It never sends posts, pages, orders, form entries or customer data.
No. It runs a small check once an hour in the background, and loads nothing on the pages your visitors see.
It’s the way we connect to your site, so yes for a care plan or a one-off job. It replaces sending us logins, which is safer for you.
Deactivate and delete it like any other plugin. Deleting it removes its settings, and any temporary Jompom account is removed when you deactivate it.
It’s in your welcome email after you order. If it has expired, open your Jompom portal or post a ticket and we’ll send a fresh one. Get started
Ready to connect your site?
Pick a care plan or a one-off job. Your welcome email has the plugin and a one-click connect link.