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Monthly WooCommerce Maintenance

Keep your WooCommerce shop secure and selling.

Our WooCommerce maintenance covers the whole store: we update WooCommerce, its extensions, your theme and WordPress, with a backup first and a walk through your order flow after. We also watch your store’s performance, health and search rankings, so it keeps running at its best.

Maintain my shop What’s included
  1. ProductPage & prices load
  2. CartAdd to cart works
  3. CheckoutFields & shipping
  4. PaymentGateway responds
  5. EmailOrder email sent

After every update: product → cart → checkout → payment → email0 / 5 checked

On this page
  • 01Shop-safe updates
  • 02Three checks
  • 03The receipt
  • 04Plans
  • 05FAQ

Shop-safe updates

A shop has more moving parts than a brochure site: WooCommerce itself, payment and shipping extensions, your theme and WordPress core. One bad update can stop orders coming in.

That’s why our WooCommerce maintenance starts every update with a backup and ends it with a check of your order flow. You get all the care of our monthly maintenance, plus shop support, and a report for every task.

Shop care receipt

yourshop.com · example

  • Backup before updates✓
  • WooCommerce update✓
  • Extension updates✓
  • Theme & WordPress core✓
  • Checkout test✓
  • Order email check✓
  • Performance & health✓
  • Report sent✓

TOTALOne less thing to worry about

Thanks for shopping with Jompom

Three things a shop can’t skip

Store updates are only safe when you can roll back and when you know checkout still works. These three checks are the core of our WooCommerce maintenance.

  • Backup
    ready

    Backups before updates

    We take a fresh cloud backup of your shop before we change anything, so orders, products and settings can always be restored.

  • Place order

    Checkout testing

    After updates we go through your shop the way a customer does: product page, cart, checkout and payment.

  • Order confirmed ✓

    Order emails

    We check that order emails still go out, so your customers get their confirmation and you hear about every sale.

WooCommerce maintenance receipt listing the shop checks done after every update
Illustration

See it in action

WooCommerce maintenance, itemised

This is an example of the summary behind every round of WooCommerce maintenance. The backup comes first. Then WooCommerce, its extensions, your theme and WordPress core are updated, and after that we test checkout and order emails and look at performance and health before the report goes out.

WooCommerce’s own update guide recommends taking a backup before you update a store. We start every update on your shop the same way, so there is always a way back if something misbehaves.

Further reading

  • How to update WooCommerce (WooCommerce documentation) (opens in a new tab)
  • Updating WordPress (WordPress.org documentation) (opens in a new tab)

At a glance

  • Preview of "Shop-safe updates" on the Jompom WooCommerce maintenance page
    Shop-safe updates
  • Preview of "Same plans, shop support included" on the Jompom WooCommerce maintenance page
    Same plans, shop support included
  • Preview of "Let us mind the shop." on the Jompom WooCommerce maintenance page
    Let us mind the shop.

Same plans, shop support included

WooCommerce maintenance is part of every plan. Plans differ only in how many support hours you get each month.

MonthlyYearly billing

Starter

2 support hours a month

$40

per month

Minimum 3 monthsChoose Starter
Popular

Business

4 support hours a month

$70

per month

Minimum 3 monthsChoose Business

Advanced

6 support hours a month

$120

per month

Minimum 3 monthsChoose Advanced

Every plan includes the full feature set. Compare all plan details

Shop questions

Something still unclear? Post a ticket and the team will get back to you.

Post a ticket

Yes. We fully support all WordPress and WooCommerce plugins and themes, from small shops to large e-commerce sites.

No. Shop support is included in every plan: Starter, Business and Advanced. Choose the plan by how many support hours a month your shop needs.

Every update starts with a fresh cloud backup. Then we update WooCommerce, its extensions, your theme and WordPress core, go through product page, cart, checkout and payment, check that order emails still go out, keep an eye on performance and health, and send you a report for every task.

We back up your shop before updating, and check the order flow afterwards. If something isn’t right, we fix it or restore the backup, and the report tells you what happened.

Yes. Optimizing WooCommerce checkout speed is part of our WordPress speed optimization service, along with Core Web Vitals and slow back-end fixes.

We respond as soon as possible, usually within 2–6 hours. On peak days it can take a little longer.

Pick a plan and you’ll get a welcome email explaining how to send your WordPress and hosting logins securely. Your plan is fully set up within 12–24 hours of receiving them.

  • Product
  • Cart
  • Checkout
  • Payment
  • Order email
  • Backups
  • Updates
  • Report
  • Product
  • Cart
  • Checkout
  • Payment
  • Order email
  • Backups
  • Updates
  • Report

Let us mind the shop.

Tell us about your store. We’ll handle the updates, backups and checks, and you get back to selling.

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