If Apple and other tech companies have their way, only our phones and other devices will be difficult to repair third party Occupations.
Smartphones and many other technological devices are being designed in ways that make it challenging to repair or replace individual components.
This may involve soldering the processor and flash memory to the motherboard, unnecessarily bundling the components together, or using non-standard Pentalobe Screws Which make substitution problematic.
Multiple submissions for an Australian “repair right” the inspection Technology manufacturers have been called upon to provide a fair and competitive market for repairs, and produce easily repairable products.
Repair right Refers to the ability of consumers to have their products repaired at a competitive price. This includes being able to choose a repairer rather than being forced by default to use the services of the device manufacturer.
But it seems that Apple does not want its customers to fix their Iphone or Macbook Themselves. The company has Lobbied against Has the right of repair in the United States and Has been accused of intentionally slowing down IPhones with old batteries.
against Tech companies are expected to be against the right to repair. Consumers using their service centers increase their revenue and increase their market dominance.
In its defense, Apple has stated Third party repairer May use lower quality parts and make devices vulnerable to hackers.
Also defended it Battery warning signal As a “security” feature in which it starts alerting users if their phone’s replacement battery is not from a certified Apple repairman.
In the US, Apple Independent repair provider program Some providers have access to the parts and resources needed to fix its equipment. Repair shops in India 32 countries Can apply now, but the plan has not yet expanded beyond the US.
Impact on users
With iPhone 12 – latest iPhone offer – Apple’s Made it even harder For third-party repairers to fix the device, increasing users’ reliance on their services.
Apple has increased this Repair fee More than 40% for the iPhone 12 compared to the iPhone 11, this is Charge Over A $ 359 to fix the iPhone 12 screen out of warranty and A $ 109 to replace the battery.
Historically, third-party repairers have been a cheaper option. But using a third-party repairer for the iPhone 12 can present some phone features such as a camera. Almost idle.
According to reports, it is necessary to fix the iPhone 12 camera Apple ownership The System Configuration App is available only to the company’s own authorized technicians.
It’s not just Apple. Of samsung Flagship phones are also quite difficult to fix for third party repairers.
When some parts are not available for repair, manufacturers will produce new phones instead of consumption. More energy and resources. In fact, building a smartphone The consumption Just as much energy as using it for ten years.
As smartphone repair becomes increasingly difficult, electronic waste will increase. Both Apple and Samsung cited environmental benefits when they announced they would no longer ship Charger With their phone.
Nevertheless, they have turned an eye for environmental damage that will completely close the repair market.
Average australian home is 6.7 devices, Which includes TVs, personal computers, laptops, tablets, and smartphones. Due to reduced repair opportunities, disposal of these devices will increase the environmental burden.
What is happening?
Phone giants make it difficult for third-party repairers to do their job in many ways. This includes constantly changing design, adding bottlenecks to the repair process, and restricting access to parts, diagnostic software, and repair documentation.
Meanwhile, consumers are left with broken phones and heavy repair bills – and repairers are left with little business.
The battle to remove barriers to repair is also spreading in many countries including Australia. Canada, To United Kingdom, And this United States of america. Legislative reforms have been introduced in The European Union And Massachusetts.
France has introduced Repair index The need for electrical and electronic equipment companies to inform consumers about the repair of their products on a scale of one to ten.
It takes into account the ease of repair, availability, and price of spare parts, and the availability of technical repair documents.
Until the right to rectify legislative reform came on a global scale, consumers would have little choice but to pay large companies to use their authorized services.
If they do not, they can afford to lose their warranty, end up with a non-functional device, and even Infringer Copyright software of manufacturers.
Ideally, phone companies (and others) will assist users in the repair process by providing replacement parts, repair documentation, and diagnostic tools to third-party repairers.
Although the way things are going, it is unlikely that tech companies will be able to avoid their own reparations obligations. In the past, Apple CEO Jeff Williams has said:
We believe that the safest and most reliable repairs are performed by a trained technician who uses genuine parts that have been properly engineered and rigorously tested.
But there is only so much work force available for Apple, load sharing with small repairers will help.
And for the benefit of consumers, the right to repair legislation should be taken seriously, with consistently repairable scores developed around the world.